Poor Telecoms Services (QoS) in Nigeria


omobola-johnson2Poor telecoms services (QoS) in the country continues to take the front burner among other issues in the sector. Bode Adewumi reviews the situation in this piece and concludes that it may take a while before it is redressed. It has been a part of the telecommunications industry since the deregulation of the sector in the early part of 2001, when the country opened its doors and embraced the Global System of Mobile Telecommunications (GSM). This was after the experience Nigerians had under the defunct Nigerian Telecommunications Limited (NITEL) when it had the monopoly of telecoms services in the country.Most Nigerians agreed that the advent of the GSM operators and some early Fixed Mobile Operators brought significant changes as well as ease of telecommunications like had never been witnessed in the country before. At the initial stage of the evolution of the GSM, few were unperturbed about the bottlenecks that came with the revolution, simply because they had been starved of effective means of communication for a long time.

Many people would remember the early days of the GSM and the validity period conundrum, which sought to compel phone users to buy recharge cards and the per minute billing, which pegged a minute of calls to N50 whether the call took only just a few second or more.

Thanks to robust regulations and more importantly, a healthy competition which brought about dramatic changes. The developments in the highly sought-after telecoms sector soon began to manifest in different forms as the industry progressed into a vibrant aspect of the nation’s economy and a big part of the Nigerian life.  SEE MORE ON PAGE2

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